Accessibility

Last updated: November 2026

We want everyone who works with a Suntory highball machine to be able to use this guide.

What we do

• We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.
• We design pages to work with a keyboard and with screen readers, and so that text can be enlarged in the browser.
• Videos are accompanied by step-by-step written instructions and photos on the same page.
• Every page declares its language, images have text alternatives, and buttons and form fields have names that screen readers announce.
• Text and buttons are checked for colour contrast, and phone buttons are large enough to tap easily.
• The AI chatbot can be opened and used with a keyboard, and its answers link to the written instructions.
• We test pages with automated WCAG checks (axe) whenever the site changes.

The site also offers the UserWay accessibility toolbar (the round icon at the bottom left), which lets you enlarge text, increase contrast, highlight links and more. The toolbar is an extra aid: accessibility issues are fixed in the site itself. We check the site regularly, but some parts may not yet be fully accessible.

Feedback

If you have trouble using any part of the site, email hello@boxdsgn.co and tell us the page and the problem. We will reply and, where possible, provide the information in another format.